Nexphase Logo

Privacy Policy

Nexphase Energy (“we”, “us”, “our”) takes your privacy seriously. This policy explains how we collect, use and protect personal information when you use our website, contact us, or engage with our advertising.

What information we collect

  • Name and contact details (such as phone number or email address)
  • Property-related information relevant to an EV charger installation
  • Messages you send via WhatsApp, forms, email or social platforms
  • Basic website usage data (via analytics tools)

How we collect information

We collect information when you:

  • Submit a form on our website
  • Message or call us directly (including WhatsApp)
  • Engage with our ads on platforms such as Google or Facebook
  • Browse our website (via cookies and analytics)

How we use your information

  • Respond to enquiries and provide quotes
  • Arrange surveys, installations and aftercare
  • Comply with legal and regulatory requirements
  • Improve our website and advertising performance

Analytics and advertising

We use tools such as Google Analytics and Google Tag Manager to understand how visitors use our website. This data is aggregated and does not directly identify you.

We may also use advertising platforms (such as Google or Meta) to show relevant ads. These platforms may use cookies or similar technologies in accordance with their own privacy policies.

Sharing your data

We do not sell or rent your personal data. Information may only be shared where necessary to deliver our services (for example, certification or DNO notification) or where legally required.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting and regulatory obligations.

Your rights

Under UK data protection law, you have the right to access, correct or request deletion of your personal data. To make a request, contact us using the details below.

Contact

If you have any questions about this privacy policy or how your data is handled, contact us at:

hello@nexphase.energy

This policy may be updated occasionally to reflect changes in our services or legal requirements.